Caribbean Metals LTD.
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Returns Policy

How to Return an Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase with the original receipt. 

  1. Please or cmetals@candw.lc to request a refund.
  2. Mail your returned item to:
    Caribbean Metals Limited,
    Union Industrial Estate,
    Union ,
    St. Lucia
  3. Include in your package a signed letter stating the reason for your return and the original receipt.
Restocking Fee

All items are subject to a 15% restocking fee, this will be deducted from your refund. We do not refund the original shipping and handling that you paid on the order.

Exchanges

You may exchange your item for a different size only if it’s in its original state. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Caribbean Metals LTD.

North Location

Caribbean Metals Limited Union Industrial Park, Castries, Saint Lucia
Telephone:  758-450-2249
Fax: 758-450-2989

South Location

Gablewoods South Complex, Vieux Fort, Saint Lucia
Telephone:  758-454-3837
Fax: 758-454-7836